Frequently Asked Questions
Everything you need to know about shopping with thisthat CBD
What is the typical shipping time for orders?
We process all orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the United States.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn and unwashed items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own to compare against our specifications for the perfect fit.
Are your products ethically sourced?
Yes, we pride ourselves on working only with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.